Last updated: August 2026

Privacy Policy for Royal CB Intent

A quick look at how we collect, use, and protect your information when you shop with us.

At Royal CB Intent, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you shop with us online in Ghana. By using our platform, you consent to the practices described in this policy.

1. Information We Collect:

We may collect personal information you provide directly to us, such as:

  • Name, email address, and contact details when you sign up for an account.
  • Billing and delivery addresses when you make a purchase.
  • Payment information (mobile money, card, or other payment channel details) for completing transactions securely.
  • Personal preferences and fashion interests you share with us.

Additionally, we may automatically collect certain information when you access or use our website, including:

  • IP address, browser type, operating system, and device information.
  • Usage data, such as pages visited, time spent on our platform, and referring website.

2. How We Use Your Information:

We may use your personal information for various purposes, including but not limited to:

  • Providing and managing your account, purchases, and orders.
  • Customizing your shopping experience and suggesting relevant products.
  • Sending you updates, newsletters, and marketing communications (you can opt-out anytime).
  • Analyzing user behavior to improve our website and services.
  • Complying with legal obligations and enforcing our Terms of Service.

3. Cookies and Similar Technologies:

We use cookies and similar technologies to collect information about your browsing activity on our website. These technologies help us analyze usage patterns and enhance user experience. You can manage your cookie preferences through your browser settings.

4. Data Sharing and Disclosure:

We may share your personal information with third parties under certain circumstances, including:

  • Service providers who assist us in operating our business and delivering services.
  • Legal authorities or government agencies as required by law.

We do not sell or rent your personal information to third parties for their marketing purposes.

5. Data Protection Compliance:

Royal CB Intent processes personal data in accordance with Ghana's Data Protection Act, 2012 (Act 843). Where required, we are registered as a data controller with the Data Protection Commission of Ghana, and you may lodge a complaint with the Commission if you believe your data protection rights have been infringed.

6. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

7. Your Choices:

You have the right to:

  • Review and update your personal information in your account settings.
  • Opt-out of receiving marketing communications.
  • Delete your account (subject to applicable laws and regulations).

8. Children's Privacy:

While we sell children's clothing, our website and accounts are intended to be used by adults on behalf of their children. We do not knowingly collect personal information directly from children under 16. If we become aware that we have collected personal information from a child without parental or guardian consent, we will take prompt action to delete such data.

9. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes via email or by prominently posting a notice on our website.

10. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

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